Privacy Policy

Last updated: 2026-06-11

Your Privacy Matters to Us

At Cold Skills, we value your privacy and are committed to processing personal data responsibly, securely, and transparently. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and what rights you have under the General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for the processing of personal data on this website is:

Cold Skills AB
Company Registration No.: 5567669998
Email: info@coldskills.com
Phone: 0505-48 00 11

What Personal Data Do We Collect?

We may collect personal data when you use our website, contact us, submit a quotation request, create a customer account, or make a purchase.

Examples of personal data that may be processed include:

  • Name
  • Company or organization
  • Email address
  • Phone number
  • Delivery and billing information
  • Order and purchase history
  • Information provided in contact forms and quotation requests
  • IP address and technical information about your visit
  • Information about how the website is used

Why Do We Process Personal Data?

We process personal data in order to:

  • Manage orders and deliveries
  • Handle quotation requests
  • Provide customer service and support
  • Manage customer accounts and shopping lists
  • Comply with legal obligations, such as accounting requirements
  • Improve the functionality and user experience of the website
  • Monitor and develop our products and services
  • Communicate with customers and prospective customers

Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Contract – when processing is necessary to fulfill a purchase, agreement, or quotation request.
  • Legal Obligation – for example, to comply with accounting and tax legislation.
  • Legitimate Interests – to develop our business, improve our services, and provide effective customer support.
  • Consent – when required by law, for example for certain cookies and marketing activities.

Customer Accounts and Shopping Lists

If you create a customer account with Cold Skills, we store the information required to administer your account and manage orders, shopping lists, and quotation requests.

This information is used to provide access to the features associated with your account and to simplify future purchases and requests.

Orders and Payments

When you make a purchase, we process the personal data necessary to handle payment, delivery, returns, and customer service.

To provide these services, information may be shared with relevant service providers, such as payment service providers, shipping carriers, and accounting systems.

Quotation Requests

When you submit a quotation request, we process the information required to provide a quotation, manage our communication with you, and follow up on your request.

Your information is used solely for business-related communication and is not retained for longer than necessary.

Cookies

This website uses cookies to ensure that it functions properly, improve the user experience, and collect statistics on how the website is used.

You may choose to block or delete cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

Analytics and Statistics

We use analytics tools to understand how our website is used and to improve its content, functionality, and user experience.

The information is primarily used in aggregated form and is not used to identify individual visitors.

Sharing of Personal Data

We never sell personal data to third parties.

Personal data may be shared with service providers that help us deliver our services, including:

  • Website operation and hosting services
  • Payment solutions
  • Shipping and logistics providers
  • Accounting and business management systems
  • Analytics and statistics tools
  • IT and support services

All service providers are required to process personal data in accordance with applicable data protection legislation.

How Long Do We Retain Personal Data?

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or for as long as we are legally required to retain it.

Accounting-related information is retained in accordance with applicable legislation. Other personal data is deleted when it is no longer needed for its intended purpose.

Security

We continuously implement technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or other unlawful processing.

Your Rights

Under the GDPR, you have the right to:

  • Receive information about the personal data we process about you
  • Request correction of inaccurate personal data
  • Request deletion of personal data where permitted by law
  • Object to certain types of processing
  • Request restriction of processing
  • Request data portability
  • Withdraw your consent where processing is based on consent

If you wish to exercise any of your rights, please contact us.

Contact Us

If you have any questions about this Privacy Policy or how we process personal data, please contact us.

Cold Skills AB
Email: info@coldskills.com
Phone: 0505-48 00 11

If you believe that we have processed your personal data incorrectly, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).